Research

Primary Research


In my case I don't necessarily need to go personally to people because all the data I need is on the website and It gives me all the necessary statistics and as it has enough data for me to analyze and I have enough secondary research to compensate. To show that I am going further I will get data from my parents and their friends and I can compare.


Secondary Research


The main bill I will be measuring is DEWA because that involves both water and the electricity bills


Average charges / billing system


DEWA estimates an average of 20,000 kilowatt-hours per person annually, and a gargantuan 130 gallons of water consumption a year. DEWA charges residents for water, electricity, sewerage and housing fee (5% applicable only to tenants), with rent divided into twelve installments every year.
Bills vary depending on the types of accommodations, particularly, if the house includes private swimming pools and gardens. Similarly, bills in the summer months will be higher when the consumption of cooling electronics such as air-conditioner and refrigerator is more.


Houses in Dubai receive Air-conditioning through cold water system piped utility, cost of which, is usually included in electricity bill, while for developments such as the Dubai Marina and Palm Jumeirah, it is charged separately.


When applying to DEWA, tenants will have pay fully refundable deposit, in the range Dh.1500 to Dh.5000, depending on the usage and type of accommodation. The deposit will be reimbursed 30 days from final bill payment. But, the original receipt will have to be safely preserved.
For instance, a new tenant, when signing for DEWA connection will have to deposit nearly Dh.2000 for a villa, Dh.1000 for an apartment, and Dh.110 for the connection.


A four bedroom villa without swimming pool, for instance, will have an average monthly bill of Dh.1500 for utilities, based on average consumption of water, sewerage, electricity and housing fee. DEWA bills are more during summer months, and also they are higher for properties with gardens and private swimming pools, owing to higher consumption of electricity and water.


DEWA charges a standard rate 20 fils per unit for electricity, 3 fils per unit for water, and 0.5fils per unit for sewerage. If you are found using excess water or electricity than normal, DEWA will increase your rates. For instance, if the electricity consumption goes to more than 2000kWh in a month, the rate increases to 24 fils per unit.




DEWA introduced a new tariff structure on 1st March 2008, aimed at encouraging consumers to conserve energy. Effective 1st January 2011, DEWA again increased tariff due to escalating oil and gas prices. From 1st January 2011, the electricity charges have been increased from 20 fils per kilowatt (KWh) to 23 fils per KWh for monthly consumptions below 2000 KWh. For consumptions more than 6000KWh